About us
Your Strategic Partner for AI and Global Success
At New Era Business Consulting, we help organizations thrive in an AI-driven, globally connected economy. Our team brings over 25 years of international experience, blending agentic AI integration, leadership strategy, and global talent management to deliver solutions that drive measurable results.
We partner with businesses of all sizes to tackle complex challenges, whether implementing AI systems, building high-performing global teams, or guiding strategic transformation. With a proven track record across multiple industries, we combine innovation, practical tools, and hands-on expertise to ensure every project delivers lasting impact.
Let’s work together to adapt faster, innovate smarter, and achieve sustainable growth.
WHY US
At New Era Business Consulting, we combine over 25 years of global experience with expertise in AI integration, leadership strategy, and global talent management. Our proven track record spans multiple industries, helping clients overcome challenges, seize opportunities, and achieve measurable results.
We work with an extensive network of industry experts, enabling us to deliver tailored, end-to-end solutions that address your specific goals. Our commitment to quality, innovation, and client success ensures you receive strategies that work, tools you can use, and outcomes that last.
Our Experience
With over 25 years of international consulting experience, New Era Business Consulting helps organizations navigate change, embrace innovation, and achieve sustainable growth. Our team combines deep industry knowledge with expertise in AI integration, global talent management, strategic planning, and digital transformation.
We’ve worked with clients across diverse industries, solving complex challenges with tailored, results-driven strategies. Whether guiding a multinational through AI adoption or helping a growing business expand its global workforce, we deliver practical solutions that work in the real world.
OUR TEAM
Burcin Turkkan, M.B.A., CHE, CEO
Burcin Turkkan (Zencirli), MBA, CHE, is a doctoral researcher at the University of Central Florida's Rosen College of Hospitality Management and a hospitality leader with over 25 years of international experience. She is the founder of New Era Business Innovation & Management Consulting, where she advises organizations on the responsible adoption and governance of artificial intelligence in talent management, workforce strategy, and operational innovation, work grounded in formal training in AI governance and a research base in workforce ethics.
In 2022, Burcin served as World President of Skål International, the first woman elected to the Executive Board representing the USA and the youngest woman to hold the office since the organization's founding in 1934. She previously served as President of Skål USA in 2018, and her contributions to global tourism have been recognized with Skål International's Order of Merit and a Certificate of Recognition from Mexico's Ministry of Tourism. She remains active across leading industry bodies, including Hospitality Financial and Technology Professionals (HFTP), where she serves on the AI Council; the International Council on Hotel, Restaurant, and Institutional Education (ICHRIE), where she sits on the Bylaws Committee and Human Resources SIG; and the Society for Human Resource Management (SHRM).
Burcin's research examines employee perceptions of AI, ethical leadership, and the dehumanizing effects of technology-driven work environments. Her case study on AI-driven recruitment earned First Place in the ICHRIE Johnson & Wales case competition, and her doctoral research on workforce resilience in hospitality was recognized with UCF Rosen College's Excellent Doctoral Research Award. She is passionate about bridging academic insight with industry practice to shape a more human-centered future of work in hospitality and beyond.
Annette Cárdenas
International business consultant with over 30 years of experience in the industry of tourism and hospitality, leading important projects in Latin America, Europe, and the Caribbean.
As a consultant, she is recognized for her expertise in negotiating projects with local and international impact with governmental entities, associations, companies, and entities, to boost regional tourism.
She has led the commercial management of the Marriott chain in Panama since 1997, achieving important recognition for her work in developing, transforming, and achieving results for Marriott International.
Relevant Projects and Achievements; Hotel Openings; Association Management; Strategic Alliances; Public Relations; Market Attraction in Brazil, Argentina, Chile, Colombia, Venezuela, Ecuador, eastern United States, Panama, and Spain; International consulting for hotels in Ecuador, Central America, and the Caribbean for different market segments, trademarks, and concepts, such as the Ritz Carlton, Resorts, Corporativos, for the development of strategies and decision making, sales, booking, marketing, and revenue.
Annette has been recognized as one of the Outstanding Women in the Development of Tourism in Panama, granted by the School of Business Management and Accounting of the University of Panama (2007), and as one of South Florida's Outstanding and Influential Women in Tourism Award (1995).
Stephan Parent – Director, special projects.
Stephan Parent is the director of special projects for Novom Interactive, a hi-tech company specializing in creating and implementing original experiences for events and venues. Thanks to his work with multi-disciplinary teams, he is a tweaker who likes to find innovative solutions with his team of full-stack developers, artistic designers, 3D artists, techs, etc.
His background is atypical, which could explain his original approach to his client's issues. B.A. in arts from Université Laval (Quebec City, 1987), he started his career as a clown(!?), then as an actor and stage director, and in 1992 became the executive director of Productions Episode. This interactive theater company produced more than 6000 shows in Canada, USA, and Europe. He was chosen to be the official interpreter of Samuel de Champlain for the 400th anniversary of Quebec (2008), which allowed him to promote and represent Quebec in events throughout Canada and the USA. In 2010, he became the program director of Canada's most important historical festival, Fêtes de la Nouvelle-France, and was promoted to executive director of the same festival in 2012. In 2016, he co-founded 7e SENS, a company that designs and installs video-mapping and technological installations for events and attractions. The company merged in 2019 with Novom Networks, which then became Novom Interactive.
Stephan Parent is also an occasional columnist on the radio, a speaker, and expert content in event management for a college, and is a published novelist since 2018.